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REMOTE SERVICES & PRICING

Have a problem and need immediate assistance, give us a call. Our highly trained service techs can perform a multitude of computer and network configuration and troubleshooting services remotely

RATES

Normal hours remote service rates: $49.99 per hour (*)
After hours, weekend, & holiday remote service rates: $74.99 per hour (*)

(Note: Customers under signed service agreements get discounted rates.)


ON-SITE SERVICES & PRICING

Have a network or computer problem requiring on-site troubleshooting and servicing, no problem. Give us a call and we will immediately dispatch one of our trained certified partners to your location to assist with the problem you or your organization is experiencing. Our partners are all trained professionals, and we guarantee complete customer satisfaction.

RATES

Normal hours on-site service rates: $99.99 per hour (*)
After hours, weekend, & holiday on-site service rates: $149.99 per hour (*)

(Note: Customers under signed service agreements get discounted rates.)

* Denotes: All remote services require high speed internet connections (Dial-up connections are not supported). For both, remote and on-site services a minimum 1 hour charge is required.  Additional time will be charged at a 25% of the hourly rate rounded to the nearest 1/4 hour thereafter. Most problems are resolved within the 1st hour. Payment is due upon completion of services provided. We accept the following forms of payment for remote services (Preauthorization for the 1st hour is required).